Launched in 2010, trove HOTEL is a cross-platform web-based reference tool which allows hotel operators to securely browse, download, report and notify on information held about their hotel and its furnishings, fixtures and equipment.
Not only can you store information on your sites and interiors, but detailed information, photographs and files on a variety of assets including; loose furniture, fabrics, carpets, drapery, decorations, artworks, antiques, materials, fixtures, finishes, lighting, linen, tableware and many other types of operating supplies and equipment.
trove HOTEL can be used to store ANY information on ANY type of asset.
This information is held in a central and secure archive, and can also be used as a reference for; maintenance and repair, planning, quality assurance, regulatory compliance, accounting and more.
Some of the key features of trove HOTEL are:
This enables you and your authorised users to securely browse your collated and categorised asset inventory. Logical dropdown menus let you drill down through brands, sites, rooms and their contents. Thumbnail images allow you to quickly check that you have found what you are looking for. Categorised tabs contain grouped sets of relevant data such as; dimensions, quantity, composition, value, purchase date, ownership, supplier, manufacturer and more.
You can generate clear and concise reports quickly and easily. Several are included as standard, but we can create new report templates to suit your business needs. Generated reports can be viewed on-screen or downloaded and saved in various popular formats such as Excel, Word and PDF.
Any type of file can be securely stored against each asset and made accessible only to those users you have given permission. This could be photographs, drawings, specifications, design information, operational manuals, maintenance instructions, fire certificates, purchase orders and marketing materials. Every file is stored in an encrypted format that can only be opened when downloaded via trove HOTEL.
A request to update or delete data can be logged at any time, against any asset and by any user via a simple on-screen form. These logs are used by our data administration team to ensure data accuracy and integrity.
If you think you need a database or an offsite archive for files, but you're not sure how to set one up or you just don't have the time, trove HOTEL may be the solution you are looking for.
It may sound too good to be true, but as trove HOTEL runs securely from our online cloud there is no need for specialist hardware or software. All you need is a computer or device capable of running the latest version of Chrome or Internet Explorer with the free Microsoft Silverlight plug-in installed. You can be using trove HOTEL in minutes.
The user interface is designed to be simple and intuitive, and is as easy to use as booking an airline flight. No formal training is required.
trove HOTEL is a fully serviced business-to-business solution and we provide the full range of technical and data management services that you will need.
We set up and manage the base data and users, audit, collate, categorise and upload all of your information. It's securely stored in the cloud and available for you to access whenever you want.
Our services include but are not limited to the following:
We make an exhaustive survey of your site and/or verify any existing layouts you may have. Using out CAD software we can then divide your site up into zones and locations. This information is then measured, categorised and used as a starting point for your room inventory.
Along with collecting any information we also photograph assets in situ from multiple angles. We also take close-ups of any particular materials and details. These pictures are also used as a visual guide and confirmation while browsing and add detail to any report.
Losing important documents can be a problem and sometimes even disastrous for your business. We can collect and digitise hard copies and samples, plus upload existing files that relate to a particular asset. All of this information is encrypted and stored in the cloud and made available for download and reference.
Along with collecting any information we also photograph assets in situ from multiple angles. We also take close-ups of any particular materials and details. These pictures are also used as a visual guide and confirmation while browsing and add detail to any report.
For certain rooms a simple as seen reference may be enough information for an asset, but we can also enhance the data held by adding information provided by you or researched by us. This would then be visible on-screen or used during report generation.
We manage and support all aspects of the system so you don't need to spend the time and effort equipping and training your staff. This allows your staff to concentrate on the job you employ them to do.
As trove HOTEL can store any information on any type of asset, you may have certain requirements that we simply haven't thought of. This isn't a problem as we can modify or add fields to the databases and create custom report templates specifically for your operation as and when you need them.
Using the latest technologies and responding to your business need our talented team of developers can work with you to produce modifications to our current software or create new plug-in modules which add new or enhance existing functionality.
We're confident you won't need much, if any, but if necessary we can provide training to get the very best from our application and services. We can also provide a full roll-out service which would raise awareness of the benefits of the system and how it works, but also explain how to get the best out of the information made available.
Any organisation or individual who is involved with operating a hotel wants to be able to hold a baseline set of data on anything relating to their hotel, but in particular an inventory of assets contained within it.
Beyond a certain scale it becomes a challenge to operate effectively without having a baseline inventory of information. Risk and response times increase and there is general entropy introduced into the operation which leads to a degradation of the original room and concept. This will have an impact on the guest experience. It should be easier to maintain a room to the intended and delivered standard and to also use this held data to plan for the future, improve day-to-day operations and also produce reports and statistics that can be used as a basis to help reduce costs and/or maximise the return on the original investment.
trove HOTEL would assist the many people and departments involved in doing this. It is an organisation wide resource and support system.
trove HOTEL uses a high-value subscription model and has very low setup costs - mainly because you don't need to train your employees to use complicated software or buy any new equipment. Although setup is very easy we will manage everything for you so that your valuable time can be spent elsewhere.
As trove HOTEL runs in the cloud, it is ready to go and can be up and running in a matter of weeks, where it can start adding value to your business. The pricing model is also very simple and is based on the number of rooms you have, so you'll know exactly what you'll be paying before the process even starts.
The base trove HOTEL system can run several standard reports that will assist with budgeting and purchasing, but other benefits include;
Asset value and ownership reporting as required by auditors, regulators and insurers.
Inventories and statistics can be produced and utilised for strategic planning and forecasting.
The inventory list and value of assets can be used for insurance purposes, disaster recovery and replacement price negotiations.
Access to a current inventory list (including FF&E, OS&E, OF&E, etc…) with ownership details, giving clarity of ownership between the various companies and concessions.
Assets and materials can be quantified along with the lead times so that purchases can be made in good time thus reducing freight costs.
By storing warranty and guarantee information, you can actively check your assets before cover expires, which could save you the cost of any repairs or replacements otherwise required.
Asset data can be tracked through its lifecycle and used to more accurately forecast hotel budgets.
Efficiency savings; amount of time taken and wasted by experienced employees in managing data and repeating surveys and work already undertaken.
Ensure maintenance contractors are delivering the right products and maintaining vessels to the right references and standards.
Quickly provide consultants with clear and concise information so they don’t have to charge for undertaking their own surveys.
Reduce wastage and the amount of inventory carried as spare.
In many ways it will assist with getting more done in less time;
Centrally held, managed and readily accessible asset data will reduce the amount of time wasted searching for information.
Minimise ineffective workflow between departments that exists today e.g. when tracking down accurate asset or room information.
Reduce the amount of time wasted through the management of often outdated, uncorroborated and duplicated data.
Hotel M&R lists and yearly budgets can be planned and defined more quickly.
Frequently required reports can be produced at the click of a button.
Reports can be automatically attached to an email, thus improving the speed and ease of sharing data.
In the future the system will automatically report assets that require inspection for warranty or lifecycle reasons.
Access to centrally stored information (vessels, interiors and assets) and statistics will improve start up times for refurbishments and maintenance.